Brought in a wheel bearing/hub assembly for Rusty's mechanic to separate from the knuckle using a press. They separated it all right but bent the knuckle badly in the process and charged me $85 for what was probably 5 minutes worth of work. The next day the owner texted me how their service was, so I told him. Silence. The least he could have done is offer me a partial refund for the substandard quality work done by his shop.
Our Rusty's Garage team is sorry to hear you did not have a Five star experience with us and for any miscommunication on our part. While we strive to ensure consistent communication, we're so sorry to hear we missed the mark here. Our founder is currently assisting his elderly Father. We want to rectify this for you and in this instance, we will provide your refund - a member of our team will reach out to you today. Thank You.
- Rusty's Garage