Gave an estimate to my friend of 2100 for parts that should have costed around 450! Luckily I intervened before the offer was accepted... y’all should be ashamed of yourselves for running a business with such poor ethics.
Zoe, after speaking to your friend, her father and her mother and now you, I've come to the conclusion that we've upset a lot of people. I am sorry for doing that and wish that I knew of a way to have prevented it. I applaud you for standing up for your friend, but please know that we do not have poor ethics. In fact, we don't tolerate poor ethics. We are very proud of the way we treat our customers, and very disappointed when we fail.
- Rusty's Garage