Customer Service

We value our customers feedback and our customers are our best referral. Take a moment, review what our customers are saying about their experience and then contact us to care for your vehicle.

5

Very prompt with the repair, and did a great job communicating the details of our cars issues to us. Ryan was great to work with, and went over and above to get our car back to us after hours.

Craig, this means so much to our work family! Thank you for the feedback and entrusting the care of your vehicle to our team :)

- Rusty's Garage
5

Great service! I feel confident that my vehicle is running well after taking my car to Rusty's!!

Great feedback for this Monday, Ms. Kathy! We thank you for allowing our work family to serve you :D

- Rusty's Garage
5

Amazing. Professional. Very fast and friendly. After using a family mechanic for years o paying for things not getting fixed we brought our car to Rusty's. Will definitely use them again.

Wonderful to hear, Joseph! Your feedback and stars are a tremendous encouragement to our work family. Please do let us know how we can best serve you and your vehicle ahead :D

- Rusty's Garage
5

Exceptional service and treatment from start to finish. Highly recommended!

Wonderful to hear, Mark! Thank you for the stars and recommendation :)

- Rusty's Garage
5

I refuse to take my car anywhere else, honest great services, amazing customer service

Thank you tremendously, Joel! Your feedback made our team's morning - we consider ourselves most fortunate to serve the best of Customers! :)

- Rusty's Garage
5

Very nice guys. Honest

Thanks so much for your feedback, Joshua! Much appreciated :)

- Rusty's Garage
5

As usual, had an issue with the car, called Ryan. Arranged to drop it off and he had a loaner for me. He called me a few hours later with the issue diagnosed and a price for me. Had the car done when they said it would be. Absolutely fantastic service. Never had an issue coming here!! And I’ll continue to bring my vehicles here without any hesitation.

Thank you, Peter! Our work family truly appreciates you entrusting us to look after your vehicles. We appreciate you! :)

- Rusty's Garage
5

I cannot thank Rusty's and their highly professional staff enough for the job well-done and A+++ customer service. As a person who knows so very little about vehicle mechanics, repairs and dealing with repair shops can be very intimidating. Luckily, I have enough wonderful people in my life with mechical knowledge to whom I can turn to guide me to the right places and help walk me through the process when unexpected repairs on my car are needed. I had a vehicle breakdown one evening and originally had the car towed to a shop that had done some work on it in the past. They (original shop) quoted me more than I could afford for a laundry list of "necessary" repairs. Fortunately, I had a knowledgeble friend on the line to listen in, and they advised me that the original shop seemed to throw in some unnecessary work and had quoted me too high. After some praying and networking, I was referred to Rusty's and promised by a trusted friend that I could count on Rusty's to be thorough, do great work, and quote an honest price. The next day, I paid the original shop, and Rusty's arranged to pick the vehicle up. In the meantime, the original shop started backpedaling on thier price and the services they told me were necessary. Rusty's thorough inspection actually revealed a couple more very pressing issues that were sure to cost me several thousand dollars in the very near future. I received a detailed easy-to-understand report with pictures and an explanation for each issue along with priority rankings of each issue needing to be addressed. Included was also a line-by-line quote for all parts and labor if the recommended services were to be completed. I then received a follow-up call from them so I could ask additional questions before making a decision. The price was honest, and Rusty's even recommended a good financing service that made it possible for me to get the work done and have peace-of-mind. I will be returning to Rusty's for all future services on both vehicles in my household. I highly recommend Rusty's and give them my highest endorsement!!!

We consider it a great privilege to serve you and your Vehicle, Crystal! Your feedback means a great deal to our team - Thank you! Please do let our work family know how we can best assist your family onward.

- Rusty's Garage
5

I have been to Rustys garage a couple of times and would highly recommend everyone to have your car inspection there . Or even serviced . The staff is great . And there mechanics know what there talking about. So if you pay a little more it’s definitely worth it . Because you’ll know that your car is going to repaired the right way. Thank guys 👍

5

Friendly, professional service! Rusty's takes great care of their customers and their vehicles.

Thank You, Eric! Your feedback made our day! :)

- Rusty's Garage
Rusty's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Rusty's Garage (832) 495-8270 if you have any issues in accessing any area of our website.