I cannot thank Rusty's and their highly professional staff enough for the job well-done and A+++ customer service. As a person who knows so very little about vehicle mechanics, repairs and dealing with repair shops can be very intimidating. Luckily, I have enough wonderful people in my life with mechical knowledge to whom I can turn to guide me to the right places and help walk me through the process when unexpected repairs on my car are needed. I had a vehicle breakdown one evening and originally had the car towed to a shop that had done some work on it in the past. They (original shop) quoted me more than I could afford for a laundry list of "necessary" repairs. Fortunately, I had a knowledgeble friend on the line to listen in, and they advised me that the original shop seemed to throw in some unnecessary work and had quoted me too high. After some praying and networking, I was referred to Rusty's and promised by a trusted friend that I could count on Rusty's to be thorough, do great work, and quote an honest price. The next day, I paid the original shop, and Rusty's arranged to pick the vehicle up. In the meantime, the original shop started backpedaling on thier price and the services they told me were necessary. Rusty's thorough inspection actually revealed a couple more very pressing issues that were sure to cost me several thousand dollars in the very near future. I received a detailed easy-to-understand report with pictures and an explanation for each issue along with priority rankings of each issue needing to be addressed. Included was also a line-by-line quote for all parts and labor if the recommended services were to be completed. I then received a follow-up call from them so I could ask additional questions before making a decision. The price was honest, and Rusty's even recommended a good financing service that made it possible for me to get the work done and have peace-of-mind. I will be returning to Rusty's for all future services on both vehicles in my household. I highly recommend Rusty's and give them my highest endorsement!!!
We consider it a great privilege to serve you and your Vehicle, Crystal! Your feedback means a great deal to our team - Thank you! Please do let our work family know how we can best assist your family onward.
- Rusty's Garage